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West Chester, PA

West Chester, PA, Cooling Services

Don’t get stuck in a hot and sticky house all summer when your air conditioner malfunctions. Instead, schedule emergency repairs with a trusted local HVAC company in West Chester, PA. At DiBiase Heating and Cooling Company, our AC contractors can quickly get your unit up and running. Whether you need routine AC tune-ups or urgent AC repairs, we can handle it.

Call DiBiase Heating and Cooling Company for on-time services in West Chester, PA, and the surrounding areas. All of our technicians are background-checked and drug-tested! We provide complete cooling services, including:

  • Commercial HVAC services
  • Air conditioning repairs and maintenance
  • Air conditioning installations and replacements
  • Air handler services
  • AC filter replacements
  • AC refrigerant leak repairs
  • Ductless mini split AC services
  • Smart thermostats
  • Evaporator coil services

AC Emergency Repairs: What To Do When Your Air Conditioner Stops Cooling Your House

If your central air conditioning system stops working correctly, it must be repaired quickly. You need emergency AC repairs to restore comfort to your house as soon as possible – especially if it’s extremely hot outside in West Chester, PA.

While waiting for the AC contractor to arrive, you should complete the following steps:

  • Make sure the thermostat is set to Cooling.
  • Make sure the circuit breaker isn’t tripped and is working correctly.
  • Make sure the air filter is clean. If it’s clogged, then it needs to be replaced.

A technician will perform a complete inspection when they arrive and quickly get your air conditioner up and running again.

What to Expect When AC Installers Arrive for AC Replacements

When you need a new air conditioner installed, you likely have many questions. To help, we want to put you at ease about what you can expect to happen at your house when our DiBiase Heating and Cooling Company technicians arrive.

First, they will talk to you about the job and discuss what you can expect throughout the installation. They might provide you with a packet of information about the system, instructions you need to follow, and other vital details. It may also include an invoice or estimate for the work.

You should review the information prior to the technicians starting. If you see any errors, please let the professionals know as soon as possible during the AC replacement process.

Common Ductless Mini Split AC System Repairs

Occasionally, your ductless mini split AC system might require repairs. Our experts at DiBiase Heating and Cooling Company encounter numerous issues in West Chester, PA, including these common repairs:

  • Refrigerant leaks
  • Leaks or clogs in the condensate drain
  • Frozen coils
  • A malfunctioning thermostat
  • Reduced airflow due to faulty fans or blowers
  • Wiring issues
  • Problems with the sensor
  • Odd noises coming from the unit
  • A malfunctioning compressor

If you suspect your ductless system is experiencing these issues, call our experts at DiBiase Heating and Cooling Company.

West Chester, PA, Heating Services

Is your heater failing to keep your house warm and comfortable? You need a trusted professional to inspect it! Call our trusted technicians at DiBiase Heating and Cooling Company for emergency furnace repairs in West Chester, PA. We offer 24/7 services!

Our experienced heating contractors can identify if there is an issue and repair it to restore comfort to your house quickly. DiBiase Heating and Cooling Company provides complete heating services to West Chester, PA, and the surrounding areas, including:

  • Thermostats
  • Boiler services
  • Heat pumps
  • Commercial HVAC services
  • Furnace repairs and maintenance
  • Furnace installations and replacements
  • Heater repair and maintenance
  • Heater installation and replacements
  • Geothermal heating & cooling services

What To Know Before Buying a New Heater

Buying a new heater is a big decision. Because it is a significant investment, you want to ensure you are getting the best unit for your house. There are certain criteria our heating contractors recommend considering before buying a system.

Some questions they often ask clients are:

  • What type of fuel or energy source do you have access to?
  • How big of a space do you need to be heated?
  • How much do you want to spend on a new system?
  • What level of climate control do you want?

When you need heating replacement, trust the work of our experts at DiBiase Heating and Cooling Company. We offer quality central heating installation services in West Chester, PA, and the surrounding areas!

Heating Emergencies: How to Prevent Dangerous Furnace Problems

Problems with your furnace can quickly put your household at risk. If a serious issue develops, the system can put your family at risk of fires and carbon monoxide leaks.

Fortunately, you can prevent these problems by taking the proper steps. Scheduling regular preventative maintenance on your unit can help technicians identify problems that can lead to potentially dangerous issues later. During heater tune ups, experts can repair the problem before your family is at risk.

If you need to schedule furnace maintenance, call our furnace contractors for appointments in West Chester, PA, and beyond! DiBiase Heating and Cooling Company provides the ultimate customer experience; your satisfaction is 100% guaranteed.

What Technicians Look for During Heat Pump Maintenance

Yearly maintenance services on your heat pump are necessary to keep your system working correctly. During these appointments, technicians from our top-ranked furnace service company will perform a complete inspection of your system, including:

  • Check the air filter and replace it if needed.
  • Calibrate the thermostat to ensure the temperature is accurate.
  • Check the refrigerant levels.
  • Inspect and clean the coils.
  • Examine the condensate drain line for clogs or blockages.
  • Check the electrical components for wiring issues and other damage.
  • Inspect the components and parts and make sure they are working correctly.
  • Check the ductwork for leaks.
  • Check the refrigerant lines.

Home Energy Audits

DiBiase Heating and Cooling provides comprehensive home energy audits to help homeowners in West Chester improve energy efficiency and reduce utility bills. Our detailed audits identify areas where energy is being wasted and provide tailored solutions to maximize your home’s comfort and savings.

Our energy audit services include:

  • Identifying air leaks: We check for gaps, cracks, and drafts around doors, windows, and other areas that allow conditioned air to escape.
  • Inspecting insulation: We assess the quality of your insulation to ensure it’s effectively keeping your home warm in the winter and cool in the summer.
  • Evaluating HVAC performance: We examine your heating and cooling systems to determine if they’re operating efficiently or in need of repair or replacement.
  • Providing energy-saving recommendations: Based on our findings, we offer solutions such as air sealing, insulation upgrades, and system improvements to help you save on energy costs.

With a professional energy audit from DiBiase, you can identify ways to reduce energy waste and enjoy a more comfortable home. Contact us today to schedule your audit!

Water Heater Services

DiBiase Heating and Cooling provides expert water heater services to keep your home’s hot water flowing reliably. Whether you need a repair, replacement, or new installation, our experienced technicians are ready to help.

Our water heater services include:

  • Water heater repairs: We diagnose and fix issues with both tank and tankless water heaters, restoring your hot water quickly.
  • Water heater replacement: If your unit is outdated or beyond repair, we offer energy-efficient replacements to meet your home’s needs.
  • Tank and tankless options: We install both traditional tank-style water heaters and modern tankless systems, providing hot water solutions that fit your household’s requirements.

Contact us today to ensure your water heater operates efficiently year-round.

Water Treatment Services

At DiBiase Heating and Cooling, we understand the importance of clean, safe water for your home. Our water treatment solutions are designed to improve water quality, ensuring your family enjoys healthier water from every tap.

Our water treatment services include:

  • Whole-home filtration systems: Remove contaminants like chlorine, sediment, and other impurities to provide clean, filtered water throughout your home.
  • Water softeners: Protect your plumbing and appliances from hard water damage by reducing mineral buildup with our professional water softening systems.
  • Tailored water solutions: We customize our water treatment systems to meet your specific water quality needs, ensuring your home has the best solution for clean, healthy water.

Let DiBiase improve your home’s water quality with our expert water treatment services.

Recent Jobs and Reviews in West Chester, PA

Rated 4.9 out of 5 stars based on 84 customer reviews

Customers say: The reviews exhibit a positive sentiment towards DiBiase Heating and Cooling, with many customers expressing satisfaction with the services provided. The technicians are described as knowledgeable, punctual, efficient, clean, respectful, helpful, courteous, professional, competent, informative, friendly, excellent, prompt, professional, courteous, thorough, knowledgeable, curteous, polite, pleasant, and thorough. Customers appreciate the timely arrival of technicians, the quality of the work, and the professionalism of the staff. The company is recommended for its reliability, efficiency, and excellent customer service. However, there are a few negative reviews that mention issues with scheduling, communication, and the complexity of the problem. Overall, the sentiment is positive, with more positive reviews than negative ones.

Job Locations and Reviews

tromatorelc@gmail.com
tromatorelc@gmail.com Checked in
Set new unit on furnace feet in new drain pan. Adapted to Supply duct and installed new 14x25 return drop. Adapted to existing gas piping and checked for leaks. Made all high and low voltage connections to unit wiring all safeties in series to break 24v R call to thermostat. Ran new condensate drain from coil to new condensate pump with new Vinyl tubing running to point of indoor discharge. Installed smoke pipe. Set new unit on new pad and leveled. Hung new disconnect box on wall and sealed wired AG3000 surge protector to disconnect. Ran new line set from outdoor unit to indoor and piped in. Brazed pressure tested evacuated and charged system. Made all high and low voltage connections to unit. Performed test outnprocedures and reviewed installation with homeowner. Return in spring to adjust charge of R454b system.
West Chester, PA 19380
Diilon M.
Diilon M. Checked in
Estimate
West Chester, PA 19380
Daniel R.
Daniel R. Checked in
Arrived for a water leak for the 2nd floor system which the system is located on the 3rd floor. I loose the 3/8 tubing it runs threw some closets and down through the house but can’t gain access . Every time the pump goes off it leaks through the 2nd floor bathroom ceiling. My plan is to re route the tubing to an unfinished bathroom and run it into the drain trap for that bathroom sink. Problem not sure if we can get through the bathroom wall to the closet shave will need to see if it’s possible . Will need 2 lead techs . Collected for diagnostic. I didn’t collect anything for the repair will collect when the job is completed.
West Chester, PA 19380
Daniel R.
Daniel R. Checked in
Arrived to the customer’s home to install a new humidistat, previous tech found the other humidistat had failed during the service tune up, it had no volts across the terminals. I inspected the water panel and turned the system back on and tested the equipment. No water leaks and made sure the pump turned on . I did recommend to the customer about adding a water safety due to the location of the humidifier, very difficult to get to . Everything is back up and running at this time of service, I set the humidifier at 35% . Collected for remaining balance.
West Chester, PA 19380
Kurt  M.
Kurt M. Checked in
Fully assessed no heating situation. When I arrived, found furnace on a code 4 Open limit error code. Homeowner also mentioned that the blower motor seems to be a little bit off-balance. Removed high limit and used endoscope camera. Found crack in heat exchanger at burner tubes. Entire system is from 2003. Recommended replacement of system, this is the only option that makes sense. Call our office to set up appointment to have someone come out to give a replacement estimate. Explained to office what was going on with the system. Gave customer round about replacement pricing.
West Chester, PA 19380
Daniel R.
Daniel R. Checked in
Arrived to the customers home for a dripping sound in the wall. I first looked at the indoor unit. I didn’t hear a dripping sound . I took water and Ran water through the drain pan of the unit. I Let it drain out. Still no dripping sound in the wall. I found no indication of interior wall noise line set runs on the outside of the wall and down the outside wall with line hide When it rains or you get any kind of moisture on the roof, it may be dripping down onto the line hide part of the 90 . Couldn’t replicate the noise .
West Chester, PA 19380
Diilon M.
Diilon M. Checked in
Estimate
West Chester, PA 19382
Nathan P.
Nathan P. Checked in
Generator and safety wires were backwards. Rewired and tested
West Chester, PA 19382
Review
Rafael Gatica Rodriguez - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello Rafael! Thank you so much for the 5-star review!

West Chester, PA - Drained and removed old water heater. Installed new Rheem water heater in existing location in a new drain pan, piped in a new shut off valve on the cold water side, installed a new expansion tank, installed a new tank booster. Tested water temperature.
tromatorelc@gmail.com
tromatorelc@gmail.com Checked in
Drained and removed old water heater. Installed new Rheem water heater in existing location in a new drain pan, piped in a new shut off valve on the cold water side, installed a new expansion tank, installed a new tank booster. Tested water temperature.
West Chester, PA 19380
Kurt  M.
Kurt M. Checked in
Fully assessed high bills situation. Found that eco bee was set to 35 degree lock out for compressor which would cause system to run in emergency heat bellow that temp. Set thermostat to lockout disabled, customer should see a change in electricity usage. Also homeowner got a new internet connection so added ecobee to the new network. Also performed quality assurance on Bosch heat pump system. Checked overall electrical connections and component's. check refrigerant pressures and temperatures at digital read out on heat pump system. Check temperature rise heat pump system is working fine at time of inspection.
West Chester, PA 19380
Kurt  M.
Kurt M. Checked in
Performed precision heat tuneup on air temp 11 year-old heat pump system. Replaced 18 x 20 x 1“ air filter. Checked all electrical connections and components tested emergency heat. Found some bacterial growth inside air handler provided estimate to install Apco UV air purifier. Went outside to outdoor unit and found mouse nest inside outdoor unit removed. Found 50/7.5 capacitor tested week provided estimate. Also contactor is worn. Compressor is pretty noisy on outdoor heat pump and is also off level. Would recommend considering replacement options. Heat pump system is working at time of service..
West Chester, PA 19380
Kurt  M.
Kurt M. Checked in
Homeowner showed me condensation line that had build up inside. Explained to him that this gets this way beacause of algae and debris. He was told by previous technician that this would be cleaned out and it was not. Cleaned out with simple green and ez trap brush. Also put pan treatment tabs in condensation pump. Re connected line and flushed out with warm water. Loop trap in 3/8” vinyl is clean for now. Ran system to make sure everything was working correctly. System is working fine at time of service. Customer renewed service plan during visit.
West Chester, PA 19382
Joseph D.
Joseph D. Checked in
Reviewed project and feed back with Chip. Inspected all areas and recorded pictures. Energy bill last month was $700 , curious to see next months bill. Recommended having heat pump tune up performed to ensure all is working to standards.
West Chester, PA 19382
Kurt  M.
Kurt M. Checked in
Found pilot light out on water heater. Install team must have turned off the gas and forgot to re light water heater. Re light and performed quality assurance on recently installed Bosch heat pump system. Checked over wiring and settings. Digital thermostat was re used. Checked over pressures at outdoor heat pump with digital display. Checked temperature rise. Tested emergency heat. Tested condensation pump. Heat pump is working properly at quality assurance check. Sent over info for maintenance plan.
West Chester, PA 19382
West Chester, PA - Installation of a Rheem 50 Gallon Natural Gas Atmospheric Water Heater in an Auxiliary Drain Pan with Water Alarm. 

- Water Heater comes with a 6 Year Manufacturer's Tank and Parts Warranty.
tromatorelc@gmail.com
tromatorelc@gmail.com Checked in
Installation of a Rheem 50 Gallon Natural Gas Atmospheric Water Heater in an Auxiliary Drain Pan with Water Alarm. - Water Heater comes with a 6 Year Manufacturer's Tank and Parts Warranty.
West Chester, PA 19382
Nathan P.
Nathan P. Checked in
Reviewed jobsite with Nathan to go over design and expectations. Send revised proposal for adding aprilaire filters. Created material list. Schedule first week of March.
West Chester, PA 19380
Installed new Bosch airhandler with heat pump and 15 kw heat kit. Built new return and supply. Taped/ caulked return and supply. Removed old gas line and capped off at manifold. Removed old flu pipe and capped off. Installed new 60 and 30 amp breaker and wired in high volt to airhandler. Ran new condensate line with ez trap and condensate pump. Ran new vinyl tubing from condensate pump to sewer line located in basement.  Reused existing thermostat and ran new low volt wire from thermostat to airhandler. Wired in low volt and safeties to airhandler. Ran new line set and connected to new equipment. Installed new heatpump outdoor on leveled pad. Installed new disconnect and wired it to outdoor unit. Cleaned up work area and tested out equipment.
Installed new Bosch airhandler with heat pump and 15 kw heat kit. Built new return and supply. Taped/ caulked return and supply. Removed old gas line and capped off at manifold. Removed old flu pipe and capped off. Installed new 60 and 30 amp breaker and wired in high volt to airhandler. Ran new condensate line with ez trap and condensate pump. Ran new vinyl tubing from condensate pump to sewer line located in basement.  Reused existing thermostat and ran new low volt wire from thermostat to airhandler. Wired in low volt and safeties to airhandler. Ran new line set and connected to new equipment. Installed new heatpump outdoor on leveled pad. Installed new disconnect and wired it to outdoor unit. Cleaned up work area and tested out equipment.
Zachary  B.
Zachary B. Checked in
Installed new Bosch airhandler with heat pump and 15 kw heat kit. Built new return and supply. Taped/ caulked return and supply. Removed old gas line and capped off at manifold. Removed old flu pipe and capped off. Installed new 60 and 30 amp breaker and wired in high volt to airhandler. Ran new condensate line with ez trap and condensate pump. Ran new vinyl tubing from condensate pump to sewer line located in basement. Reused existing thermostat and ran new low volt wire from thermostat to airhandler. Wired in low volt and safeties to airhandler. Ran new line set and connected to new equipment. Installed new heatpump outdoor on leveled pad. Installed new disconnect and wired it to outdoor unit. Cleaned up work area and tested out equipment.
West Chester, PA 19382
Luis T.
Luis T. Checked in
No heat, found unit running on fan only. Control module showing pressure switch issue. Check vent motor getting 120 volts. When I was moving motor connector, motor started to run. Motor has internal issue wind winding. Provided estimate to replace motor. Inspect heat exchanger. As mentioned on previous visit. Heat exchanger showing lot of corrosion on some of the bends Once rust areas become holes unit will not be safe to run, would recommend replacing heater for safety purposes. Tenant approved replacement of inducer assembly. Went to supply house to get motor, after repairs test operation ok performed combustion test ok.
West Chester, PA 19382
Review
DiBiase is definitely the go to for heating and Air Conditioning services! Punctual, efficient, clean and respectful of home owners home! Dan was very helpful and went beyond the scope of service by helping me troubleshoot our second unit. Thank you!!
Elizabeth - West Chester, PA 19380
Daniel R.
Daniel R. Checked in
Heat pump system 6 month check up. Checked the wiring connections on unit set up and inspected the coil and blower on the indoor unit. Checked the air filter . I Checked the electric heat operation. Checked my safeties and drain trap . Set the thermostat to heat mode. Went to the outdoor unit. Remove the cover and checked all components. Check voltages and amp draws. The heat system is working fine at this time of service . While I was out the outdoor unit , i checked her pressures and found good , it was in defrost mode when she saw the outdoor fan not running.
West Chester, PA 19380
Daniel R.
Daniel R. Checked in
Check up on a heat pump system. Checked the air filter and replaced , supplied by the customer. Checked the wiring connections and the voltages. Checked the thermostat in all heating modes, started with electric heat. Inspected the amps for the heating elements and checked the blower amps and the operation. Took electric heat temps at the return and supply. Performed a outdoor BTU output for the heat pump. Checked the outdoor unit, wire connections and the voltages. Inspected the components and tested the amps draws for the compressor and the fan motor. The heat pump is in good working order.
West Chester, PA 19380
Kurt  M.
Kurt M. Checked in
Perform precision heat tuneup on 2004 themopride oil furnace. Homeowner recently replaced 501 air filter checked all electrical connections and components. Replaced RF one oil filter. Replaced .75 x 80 a nozzle. Performance smoke and combustion test. Also serviced 2016 Bradford White 75 gallon power vented water heater. Drained out 25 gallon buckets worth of water until there was no more sediment coming out. Both are working fine at time of inspection.
West Chester, PA 19382
tromatorelc@gmail.com
tromatorelc@gmail.com Checked in
Returned to replaced clogged filter dryer. Installed a new filter dryer, pressure tested, vacuum system down, charged unit back up 11lbs 5 oz factory charge added additional 1lbs 7oz. Tested all operations. Pressure were 306 liquid side, 92 suction side.
West Chester, PA 19382
PECO Air Sealing and Insulation Project

*  Perform blower door test and calculate target for the home.

*  Build a dam around hvac system and platform for walkway.

*  Install rafter vents at attic roofline to ensure ventilation is not negatively impacted by adding insulation.

*  Move insulation and air seal attic plane with single part spray foam and place insulation back into place.

*  Add more insulation into attic space with blown in insulation to achieve desired value.

*  Install Blocking in garage attic space at top of wall cavities and cavities connected to first floor ceiling.

*  Perform duct sealing for all accessible ductwork in attic area.

*  Air Seal Sill plates in basement area.

*  Touch up rim joists sealing.

*  Perform test out blower door test to validate results from air sealing.
PECO Air Sealing and Insulation Project

*  Perform blower door test and calculate target for the home.

*  Build a dam around hvac system and platform for walkway.

*  Install rafter vents at attic roofline to ensure ventilation is not negatively impacted by adding insulation.

*  Move insulation and air seal attic plane with single part spray foam and place insulation back into place.

*  Add more insulation into attic space with blown in insulation to achieve desired value.

*  Install Blocking in garage attic space at top of wall cavities and cavities connected to first floor ceiling.

*  Perform duct sealing for all accessible ductwork in attic area.

*  Air Seal Sill plates in basement area.

*  Touch up rim joists sealing.

*  Perform test out blower door test to validate results from air sealing.
Shane D.
Shane D. Checked in
PECO Air Sealing and Insulation Project * Perform blower door test and calculate target for the home. * Build a dam around hvac system and platform for walkway. * Install rafter vents at attic roofline to ensure ventilation is not negatively impacted by adding insulation. * Move insulation and air seal attic plane with single part spray foam and place insulation back into place. * Add more insulation into attic space with blown in insulation to achieve desired value. * Install Blocking in garage attic space at top of wall cavities and cavities connected to first floor ceiling. * Perform duct sealing for all accessible ductwork in attic area. * Air Seal Sill plates in basement area. * Touch up rim joists sealing. * Perform test out blower door test to validate results from air sealing.
West Chester, PA 19382
Barry P.
Barry P. Checked in
Outdoor equipment was lockout on H5 error code which is (5 low pressure protection incidents in 100 minute period). Made demand for heating. Pressures seemed ok but I noticed that the liquid line was noticeably colder on one side. I measured temperature difference on either side of the drier. 20° after about 8 minutes run time. Called Roy from Bosch tech support and discussed. He recommends recovering whole system, weighing the recovered refrigerant. Then charging the system factory charge plus .6oz per foot beyond 15’ after replacing filter drier. Replaced 20x25x4 filter today. We will schedule this for Thursday. Discussed with Big Nate and Chris. She said she has an appointment she’ll be leaving for at 8:30AM that day but she can work around/leave back door open. if we need to be there later.
West Chester, PA 19382
Nathan P.
Nathan P. Checked in
.installed new green tankless water heater adapted hot side and installed shut of valves. Adapted cold side and installed new expansion tank and shut off valves. Adapted gas line and exhaust pipe. Installed new condensation line with condensate pipe. Ran new vinyl tubing from condensate pipe to sewer line located in basement. Cleaned up work area and tested out equipment
West Chester, PA 19382
Review
Kurt was on time, friendly, and super helpful!
Bryan Gabel - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hey Bryan! Thank you for your review! We're glad to hear Kurt provided timely and helpful service. He’s a pro at keeping things running smoothly! Let us know if we can help with anything else.

Review
Fast, friendly, and excellent service
Rcups1@aol.com - West Chester, PA 19380
Review
Luis is excellent. He was thorough and explained all aspects of the system to this new owner. Thank you Luis!
Steve Stein - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Steve! Thank you for the wonderful review! We’re so glad to hear that Luis provided thorough and helpful explanations for your system. We’ll be sure to pass along your kind words to him. We appreciate your feedback and are always here to assist you!

Review
He was amazing kind very friendly and very good at his job!
Colleen - West Chester, PA 19382
Review
So kind and respectful of my home!
Colleen Rogers - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello Colleen! Thank you for your kind words! We’re glad our team provided respectful and professional service. If you ever need us again, we’re happy to help!

Review
And he helped me recycle it after we put more fuel in into the tank
Joseph - West Chester, PA 19382
Review
Was having an issue with heater working properly and a tech was at the house within a few hours.
Sean - West Chester, PA 19380
Review
Kevin mullen - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello Kevin! We greatly appreciate your 5-star review!

Review
A very positive experience from scheduling through job completion. Communication with the office staff is friendly and thorough, and they really seem to care about their customers. And our technician - Tim Martone - has been consistently excellent. He really knows his stuff, but takes the time to explain issues, and never seems frustrated by a question or problem, or rushed for time. Top notch.
Sue - West Chester, PA 19382
Review
Mr Barry was very professional and skilled in his job and excellent customer dealing. Amazing guy
khalid munir - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello Khalid! Thank you for the kind words! We're thrilled to hear that Barry provided you with professional and skilled service. We'll be sure to pass along your praise to him. If there's anything else we can assist you with, please don't hesitate to reach out!

Review
good and fast service
Reece Poulton - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Reece, thank you so much for the 5-star review!

Review
Installation went smoothly and professionally. Everything left clean and tidy. Kurt was polite and helpful.
Rosemary - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Thanks for sharing your review with us and the community.

Review
Excellent service and the technician was very knowledgeable
Barbara Leigh-Ranck - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Thank you, Barbara, for your kind words! We're thrilled to hear you had an excellent experience and that our technician impressed you with their knowledge. We look forward to serving you again!

Review
Technician Nathan was on time, friendly & efficient.
Sean - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Our service has always been favorable with DiBiase. One thing I can't stomach is the constant trying to sell us stuff we don't need at an overpriced price. I haven't experienced this with DiBiase. Only negative is on 2 consecutive occasions our maintenance appointments needed to be rescheduled. Not the worst thing that can happen but an inconvenience nont the less. Luis, was our technicain on our recent visit. He was actually early but I was contacted by dispatch to ask if an earlier arrival was OK. He performed a thorough maintence check of our gas furnace, reviewed some thermostat features that may be beneficial to us in the future.
Donna - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello Donna! Thank you for sharing your experience with us. We’re glad to hear you’ve had positive service overall and appreciate your feedback about scheduling. We understand rescheduling can be inconvenient, and we’re working to improve appointment consistency. We're also pleased Luis provided thorough service and helpful thermostat tips. Your input helps us get better, and we look forward to serving you again!

Review
Very good service.
Nick Tantaros - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello Nick! Thank you for your review! We’re pleased to know you were satisfied with our service. Your support means a lot, and we look forward to helping you again in the future.

Review
Kurt was on time and quickly and efficiently went about his work. Kurt was very professional and diligent as he performed the maintenance check.
Jim Ricigliano - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Jim, Thank you for your feedback! We're glad to hear Kurt was punctual, professional, and efficient while performing your maintenance check. We'll make sure to pass along your kind words!

Review
Professional service,questions answered and timely attention to details
Douglas - West Chester, PA 19380
Review
Kurt was great. Very transparent and genuine. I’ll be using Dibiase again.
Phil - West Chester, PA 19382
Review
Nathan was friendly and professional. He patiently answered my questions.
Jackie Cody Downing - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hell Jackie! Thank you for your kind words! We’re glad Nathan provided friendly and professional service while answering your questions. We appreciate your feedback!

Review
The technician called promptly after I made the initial contact. He arrived in a timely fashion as per his ETA. He was able to quickly and expertly identify and resolve the issue. I couldn’t ask for anything more.
Gregory - West Chester, PA 19380
Review
Very professional and answered every questions I had asked.
Jonathan Barkley - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Jonathan! Thank you for your review! We're glad to hear our team was professional and addressed all your questions. Providing clear and helpful service is always our priority. Let us know if there's anything else we can assist you with!

Review
Chris was very nice,clean & took his time. Very happy!
PICKETT PRIDE - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello there! Thank you for your feedback! We’re so glad to hear that Chris provided great service and took the time to ensure everything was done right. We appreciate your kind words and are happy to know you’re satisfied. If you ever need assistance in the future, we’re here to help!

Review
Professional and respectful. System is running perfectly. Can't ask for anything better.
Rich - West Chester, PA 19382
Review
Great service!
Helen - West Chester, PA 19380
Review
Prompt, professional, and clean. We will recommend to others.
Paul - West Chester, PA 19380
Review
THE EXPENSE (ALMOST $200) FOR 2 SMALL PARTS) SEEMS TO BE MUCH TOO EXPENSIVE. WE ARE RETIRED PEOPLE THAT FEEL THIS IS MORE THAN. REASONABLE.
Gerry - West Chester, PA 19382
Review
We had an excellent experience with our Fall heating check. DiBiase had very good communication. Tim, the technician was on time, well organized, knowledgeable and friendly. He was a great representative of the company.
Kathleen - West Chester, PA 19380
Review
Great service
William - West Chester, PA 19382
Review
Excellent service and super nice and polite
Eugenia - West Chester, PA 19382
Review
He was great In and out
Wendy - West Chester, PA
Review
Excellent and personalable
Melissa - West Chester, PA 19382
Review
Great, thanks
Dolores - West Chester, PA 19380
Review
Excellent service
Lana - West Chester, PA 19382
Review
I purchased a top of the line Bosch IDS premium connected inverter heat pump in October 2023 mated with their premium indoor air handler. after 11 months developed a problem with indoor fan blower motor. I'm more than annoyed that it only lasted 11 months (do better Bosch)!!!. In any case, Dibiase stood by their guarantee of 1 year after new install to replace/repair anything that goes wrong. Barry was the technician that replaced the new motor, He was prompt professional and courteous.
Steve Dang - West Chester, PA 19382
Review
I had a problem with my indoor handler blower fan. I have a Bosch IDS premium connected inverter heat pump, installed in Oct 2023. I was a little disappointed that after only 11months of service that an issue developed. Bosch do better!!! When I called Dibiase, sent Barry the same day. Barry was prompt, professional and courteous. Barry diagnosed the issue and determined blower fan was burnt :(. Ordered the replacement part.
Si - West Chester, PA 19382
Review
Kurt was able to repair my issue, but the office told me the 99 dollar fee for the call would be waived if the repair was over 300 dollars. The repair was over 300 dollars and they still added the 99 dollar fee. The total price was 451.50. I am disappointed with the price, which I paid, and the knowledge that the fee should have been waived.
Jim - West Chester, PA 19382
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